Implementing Quality Measurement in the Field of Drug Treatment and Harm Reduction: A Case Study in Flanders
BACKGROUND: Implementing quality measurement is still a challenge in the field of drug treatment and harm reduction. In this case study, we investigate which strategies can be used to enhance the implementation of a policy in which quality indicators are made public.
METHODS: Building on an evidence-based methodology, this case study shows how an organisation in Flanders – the Flemish Institute for Quality of Care – develops quality indicators along with its strategies to implement the measurement of the indicators.
RESULTS: The study shows three types of quality indicators in the field...